Question 1

Who can enjoy a Love Velo vacation?

Accepted Answer

Anyone who enjoys riding, is relatively healthy and happy to explore our self guided routes.

Question 2

How do our self guided bike tours work?

Accepted Answer

For most of our self-guided trips, we’ll take care of everything you need—except the flights. If you’ve booked airport transfers, our friendly drivers will be ready and waiting for you. And of course, the hotels we arrange will be perfect for a cycling getaway.

If you’ve arranged bike rental, make sure you check your confirmation to see where to pick it up—it might be delivered straight to your hotel, or you might need to swing by the bike shop. We’ll also give you a set of expertly curated routes, designed to help you discover the best cycling in the area.

If your trip includes moving from one hotel to another, no worries—we’ll handle luggage transfers too, so you can just focus on the ride.

Question 3

How do our guided trips work?

Accepted Answer

Our guided trips typically come with full van support, expert-guided rides, accommodation, and bike hire included. For specific details about a particular adventure, check out our website or give us a call—we’re always happy to help!

Question 4

How fit do I need to be?

Accepted Answer

This all depends on the trip you choose.

For our self-guided vacations, you’re in charge. Ride as much—or as little—as you want. We’ll help you choose the perfect destination and provide expert advice on gradients and climbs in your chosen area. You’ll get a variety of routes to explore, offering different distances and elevation profiles, so you can pick the rides that suit you best.

On our guided vacations, most flat-bar hybrid cycling trips are taken at a relaxed, leisurely pace. It’s an active vacation, not a race, so you’ll ride at your own pace and regroup at regular meeting points along the way. For training camps or daily guided rides, we’ll let you know the speeds for each group, and in many destinations, there are two or three pace groups to choose from—perfect for tailoring the experience to your needs.

Question 5

What do the bikes come with?

Accepted Answer

Most bikes come with a mini pump, spare tube and tyre levers. However, this is dependent on destination so please check before you travel, and we always recommend bringing your own mini pump just in case.

Question 6

Can you fit bikes to suit me?

Accepted Answer

We will size your bike according to your height. We do this because frame sizes differ between manufacturers. We are also able to take 3 specific measurements called your ABCs so that when you arrive for your tour, your bike will be set up in advance with only a small amount of adjustment, if any, required. Please note that we do not setup bikes in accordance with a bike fit.

Question 7

Are the bikes insured?

Accepted Answer

As a cycling community, we all want to ensure that every cyclist has the best ride they can. Therefore the bikes need to be returned in the condition that they were provided. To achieve that, you must note that during the period of hire, the bicycle and any equipment rented will be your responsibility and you will be held liable for any damage, theft, or loss of the bicycle or equipment.

Question 8

What about travel insurance?

Accepted Answer

It is a condition of travel that you have an adequate travel insurance policy in place for your holiday. We don't recommend any provider but we do work with Yellow Jersey Cycling Insurance and they offer our customers 15% off using LOVEVELO15 at the checkout.

Question 9

How will I navigate the routes?

Accepted Answer

We will provide you with digital routes, all of which are held as part of an ‘Experience’ online. You will be able to navigate these from your phone or download to a GPS enable device such as a Garmin or Wahoo. The ‘Experience’ provides all your routes, named by location, distance and elevation, as well as a guide for each route. The guide will give you a description of each daily route, as well as giving you our top tips for the day such as the best cafe stops, places to see or towns to visit. You will be able to access your Experience before travel to view the routes and check out where you’re going, to make the most of your time on your vacation.

Question 10

Do I have to wear a helmet?

Accepted Answer

Cycling is an inherently dangerous sport and it is a condition of Love Velo's insurance policy that suitable protective headgear is worn when any cycling activity is undertaken on Love Velo bike trips. Please note that neither our bicycle suppliers nor we provide helmets for hygiene reasons. It is therefore your responsibility to ensure you bring your own helmet on the trip and that you wear it during all cycling related activity.

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